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After the Holiday Rush, the Next Challenge for Retailers? Record Levels of Returns

Operations
Rebecca Deczynski
After a booming holiday sales season, retailers will have to contend with higher returns and slower growth. Here's how to prepare.

A Rail Strike Isn’t Likely–But Businesses Should Still Prepare for the Threat

Operations
Rebecca Deczynski
Even if Congress succeeds in averting a shutdown, it's a good idea for businesses to anticipate supply chain snags anyway.

What is the Best Payroll Service for Your Small Business?

Operations
Steve Strauss

If you own or run a business that has employees and you have been doing your payroll yourself, then it might be time to consider finding a p…

The Singtrix Karaoke Machine Became a Viral Sensation–and Then Practically Vanished. Its Co-Founders Finally Explain What Happened

Operations
Guadalupe Gonzalez

If you’re a fan of Shark Tank, you may remember John Devecka and Eric Berkowitz. They are the founders of Singtrix, the New York-based maker…

5 Steps to Improve Quality–No Matter What You Produce

Operations
Drew Greenblatt

I don’t care what your business is, quality products delivered are the No. 1 driver for a firm’s success. After all, growing sal…

Creating a culture is unlike any other business endeavor; it involves creating an intangible set of subtle rules and ideas that are often difficult to manage.

Creating a Unified Culture in a Company With Multiple Offices

Operations
Carolyn M. Brown

What makes your company unique? Whether your company employs three people or three hundred people, in one office or five, every leader shoul…

7 Tips for Evaluating Your Suppliers and Vendors

Operations
Carolyn M. Brown

It makes no difference what business you are in, suppliers and vendors play a key role in your company’s success. Having a formalized system…

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