ChatGPT is getting plenty of headlines, but it’s unlikely it will get your job.
It’s time to address the elephant in the room. Over the past few months, you have surely all heard the hype about generative AI applications like ChatGPT. The biggest pushback I’ve heard is that we should be terrified about this technology because it’s going to replace humans. So let’s just get this out of the way. AI will never replace human leaders, but if used properly, can definitely replace some of the work they do daily.
Here are five reasons you should not be worried about generative AI.
1. AI will never possess qualities like resourcefulness and resilience
Many people have asked me over the years if I see qualities that are shared by all the successful entrepreneurs I meet. The answer is that there are two, maybe three qualities I’ve noticed in almost all successful founders: The ability to be resourceful, resilience, and humility. Without those three characteristics, a founder will not succeed. AI, as smart as it gets, will never possess those qualities.
2. AI is the new tractor
Like many things throughout history, people are scared of change. Before this, it was the tractor that terrified farmers, the Internet that terrified thousands of traditional businesses, the mobile phone, e-commerce sites, social media, and the list goes on and on. But those things didn’t replace humans, they did the opposite, they helped optimize human productivity.
You see, with things like ChatGPT, we can save time doing trivial work like the actual typing, and we can focus more on our creativity and other things that require the human touch. I believe the quote that sums it up perfectly is “AI won’t replace humans. Humans who use AI will replace humans who do not.”
3. Whether you realize it or not, your soul is an integral part of your work
I don’t mean to get spiritual here but any marketing professional will tell you that emotion and sentiment are huge parts of marketing. No matter how good AI gets, it’ll never have a soul and it’ll never be able to make a potential customer feel deep emotion about your brand. Only humans can do that.
4. It’s a robot, not a therapist
A huge part of marketing and business, in general, is listening. We should listen double the amount that we talk. That’s why we have two ears and one mouth. But listening isn’t enough. As humans, we can pick up not only on words but on endless other variables when we are communicating.
Reading someone’s body language effectively for example can be the difference between closing a deal and losing it. No matter how smart AI gets, it’ll only be able to process what we feed it. It’ll never be able to deeply understand human psychology, and human psychology is everything in business.
5. We can’t trust AI and it can’t trust us
In today’s day and age, there is one currency in business that overpowers all others. I am not talking about the U.S. dollar or even crypto. The most important asset in business is trust. Without trust, nothing will ever move forward.
We need trust to build meaningful relationships and we need those relationships to facilitate business transactions. AI will never acquire my trust no matter how smart it gets. Without trust, there is no business.
AI is here to stay and if leveraged properly can become your best friend and most valuable adviser. It won’t replace you ever but if you stand on the sidelines, then your colleagues who are using AI might very well step into your shoes.
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